Teams - Managing Other's Delegates
This is largely used for the general lines that are transferred to by an Auto Attendant, but can be used in other places.
Adding someone to receive calls
- Click on Settings
- Click on Manage Delegates
- Click on the 3 dots to bring up More Options of the Delegate you want to alter
- Click on Change Delegates
- Search for the person you want to add to receive calls for this account
- Uncheck everything but Receive Calls, unless you are wanting other options then use the appropriate settings.
- Click Add
- Click the X on the top right until you are back on the main Teams window.
Remove someone from receiving calls
- Click on Settings
- Click on Manage Delegates
- Click on the 3 dots to bring up More Options of the Delegate you want to alter
- Click on Change Delegates
- Click on the 3 dots to bring up More Options on the person you would like to remove
- Click on Remove Delegate
- Click the X on the top right until you are back on the main Teams window.