Mobile Devices - Email and Apps

When setting up Multifactor Authentication for the first time, you may need to remove your email account if you are using the embedded Mail or Gmail apps.

When adding your mailbox again, we recommend using Outlook Mobile app with better integrations for email management, search, calendars, meetings, and security.

Watch the Video

• For any other Microsoft mobile apps, you may need to Sign Out and log back in to refresh the settings.

Mobile Devices - MFA Alerts

There are a few methods available for secondary authentication. Watch a Video that demonstrates the most common methods.

Note: If you are active on your mobile device when a text notification arrives, it may be waiting in your text/messages app