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Connecting or Reconnecting a printer

On the Server:

  1. On the desktop of the Server, find the Devices and Printers shortcut and double click it.
    • You may right-click on any printer and choose Set as Default
  2. Click Add Printer from just below the top of the window.
  3. Click on The Printer I want is not listed
  4. Click Find a printer in the directory, based on location or feature
  5. Find the printer in the list, or if you know the name enter it into the Name field and push enter.
    • For example, if you wanted to add the Provincial Services copy room printer it would be: PS-COPYROOM
  6. If your printer was not in that list please contact Support for the name of the printer.

Logged in as User:

  1. On your local computers desktop, outside of the server, right click on the Start button (inline-image) then choose Settings
  2. Click on Devices
  3. Click on Printers and Scanners
  4. Click on Add a printer or scanner
  5. Scroll down to the bottom of the list, to "The printer that I want isn't listed" and click on it
  6. Choose Add a printer using TCP/IP address or hostname
  7. Put in the IP Address that was provided to you by Support
    • For example, if you wanted to add the Provincial Services copy room printer it would be: 10.1.0.44
  8. Click Next until the process is finished, the defaults are fine for everything past this point

Logged in as yourself

  1. On your local computers desktop, outside of the server, right click on the Start button (inline-image) then choose Settings
  2. Click on Devices
  3. Click on Printers and Scanners
  4. Click on Add a printer or scanner
  5. Scroll down to the bottom of the list, to "The printer that I want isn't listed" and click on it
  6. Click Find a printer in the directory, based on location or feature
  7. Find the printer in the list, or if you know the name enter it into the Name field and push enter.
    • For example, if you wanted to add the Provincial Services copy room printer it would be: PS-COPYROOM
  8. If your printer was not in that list please contact Support for the name of the printer.

Properties ID: 000037   Views: 435   Updated: 5 years ago