Set Up Multi-Factor Authentication (MFA)

When logging in, you’ll be asked to set up Multi-Factor Authentication (MFA).

You can choose Email or an Authenticator app.

Option 1: Email

Select Email as your authentication method.
Enter your business email address.
Click Register for Email.
Check your email for a verification code.
Enter the code when prompted.

Option 2: Authenticator App

You can use an authenticator app such as Microsoft Authenticator (same as our Office 365 or OpenVPN apps)
Select Authenticator.
A QR code will appear on the screen.
Open your authenticator app and scan the QR code to add OPIE.
Your authenticator app will generate a verification code.
Enter the code in OPIE when prompted.
Once the code is verified, continue signing in to OPIE.

Change Your Authentication Method

If you need to switch from Email to an Authenticator app, contact OPIE Support.
Support will reset your MFA selection so you can complete the setup again.

OPIE Support
Email: support@opiesoftware.com
Phone: 800-876-7740, option 3
Online: OPIE Help & Support
You can also use Submit Ticket or OPIE Chat from the Help & Support options in OPIE PM.

When contacting Support by email or voicemail, include:
Your name
A telephone number where you can be reached
A description of the help you need
Your Client ID (8624)

Note: Changes to your authentication method may take up to one business day.